Privacy Policy

1. Information We Collect

1.1 Personal Information

When you contact us or place an order, we may collect:

• Name and contact details (email, phone number, address)
• Company name and business information
• Order details and payment information
• Communication preferences

1.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on our website
• Referring website and exit pages

1.3 Cookies

We use cookies to enhance your browsing experience. Cookies are small text files stored on your device. You can control cookie settings through your browser preferences.

2. How We Use Your Information

We use the collected information for the following purposes:

• Order Processing: To fulfill your orders and manage deliveries
• Communication: To respond to your inquiries and provide customer support
• Business Operations: To maintain and improve our services
• Marketing: To send you information about our products (with your consent)
• Legal Compliance: To comply with applicable laws and regulations
• Security: To protect against fraud and unauthorized access

3. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

3.1 Service Providers

• Shipping and logistics companies for order delivery
• Payment processors for secure transactions
• IT service providers for website hosting and maintenance

3.2 Legal Requirements

We may disclose your information if required by law, court order, or government regulation.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

4. Data Security

We implement appropriate technical and organizational measures to protect your data:

• Secure Socket Layer (SSL) encryption for data transmission
• Restricted access to personal information
• Regular security audits and updates
• Secure storage systems with backup procedures
• Employee training on data protection

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

5. Your Rights

Under applicable data protection laws, you have the following rights:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data (subject to legal obligations)
• Restriction: Request restriction of processing in certain circumstances
• Portability: Request transfer of your data to another service
• Objection: Object to processing of your data for marketing purposes
• Withdrawal: Withdraw consent at any time (where processing is based on consent)

To exercise any of these rights, please contact us at h.aydogmus@web.de

6. Data Retention

We retain your personal information for as long as necessary to:

• Fulfill the purposes outlined in this Privacy Policy
• Comply with legal, accounting, or reporting requirements
• Resolve disputes and enforce our agreements

When data is no longer needed, we securely delete or anonymize it in accordance with our data retention policy.

7. International Data Transfers

As we operate in Turkey and export to Germany and other countries, your information may be transferred to and processed in different jurisdictions. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.

8. Children's Privacy

Our services are not directed to children under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.

10. Marketing Communications

With your consent, we may send you marketing communications about our products and services. You can opt-out at any time by:

• Clicking the "unsubscribe" link in our emails
• Contacting us directly at h.aydogmus@web.de
• Updating your communication preferences

11. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

• Posting the updated policy on our website
• Updating the "Last Updated" date at the top of this page
• Sending you an email notification (for significant changes)

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

13. Applicable Law

This Privacy Policy is governed by the laws of the Republic of Turkey. For EU customers, we also comply with the General Data Protection Regulation (GDPR) where applicable.